Got questions? We’ve got answers

Simply browse our products, add your favorites to the cart, and proceed to checkout. You’ll receive a confirmation email once your order is placed.

We accept all major credit and debit cards, PayPal, i-Deal, and Apple Pay. Payments are securely processed to protect your information.

If your order hasn’t been shipped yet, contact us as soon as possible. Once it’s on its way, we can no longer make changes

Please check your spam or promotions folder first. If it’s not there, contact our support team and we’ll resend it right away.

You can start a return within 14 days of delivery. Contact our team with your order number, and we’ll guide you through the process.

Once we receive and inspect your return, your refund will be issued within 3–5 business days via your original payment method.

Currently, we don’t offer direct exchanges. You can return your item for a refund and place a new order for the desired product.

Refunds are typically processed within 3–5 business days after your returned items arrive at our warehouse.

Yes! All our products are 100% plant-based, vegan-friendly, and gluten-free.

Each product contains a balanced blend of essential vitamins and minerals to support energy, focus, and overall wellbeing.

No, we use only natural, high-quality ingredients. No artificial sweeteners, flavors, or preservatives.

Our products are developed and produced within the EU, under strict quality and safety standards.

Choose your favorite products, set your delivery frequency, and enjoy automatic refills, with a discount on every order

Absolutely. You can manage everything directly from your Nuboca account, no hidden terms.

Yes! Subscribers enjoy lower prices, early access to new flavors, and exclusive offers.

Log in to your Nuboca account, go to “My Subscriptions,” and edit your details anytime.

You can create an account during checkout or directly via our “My Account” page to manage orders and subscriptions.

Click “Forgot password?” on the login page and follow the instructions in your email.

You can reach us via our contact form, by email, or through DM on social media. We reply within one business day.

Our customer care team responds within 24 hours on business days.

We minimize packaging materials, use recyclable components, and continuously optimize our supply chain to reduce waste.

Yes, our bottles, bars, and boxes are fully recyclable. Please dispose of them according to your local recycling rules.

Absolutely. We partner with trusted suppliers that meet EU sustainability and ethical sourcing standards.

We contribute to green initiatives across Europe and are committed to lowering our carbon footprint each year.